Terms and Conditions

1 Definitions

1.1 In these Conditions the following definitions apply:

Booking Form

the booking form attached to these Conditions detailing the particulars of the booking made by the Guest;

Cancellation Period

means a day other than a Saturday, Sunday or bank or public holiday when banks generally are open for non-automated business in England;


14 days from the Date of Booking;


means all correspondence between the Guest and The Hidden Garden relating to the Event including but not limited to letters, emails, proposal documents and verbal conversations in relation to the Event;


means The Hidden Garden’s terms and conditions set out below;


means the agreement between The Hidden Garden and the Guest for the supply and purchase of tickets to the Event incorporating these Conditions, the FAQs, all Communications and the Booking Form;